Common queries answered
Frequently asked Questions
Please refer to this Shipping and Tracking
Please refer to this Returns and Exchanges
If you find that you entered the wrong address after ordering goods, please tell us your correct address before we send the goods, and we will correct it for you.
After we send the goods, we will receive a tracking number from the post office. I will then send this tracking number to you, and you can check the shipping status of the goods on the post office’s website.
Our website has a 24-hour customer service hotline and email address. You can contact us anytime, and we will provide you with the best customer support.
We are currently operating only in Europe, Asia, and North America.
We will determine the number of packages to send based on the quantity of your order. If we split the goods into multiple packages, we will notify you promptly.
Still need help?
Get in touch with us
Company Name:BLUE STAR TRADING LIMITED
Company Address: RM C, 6/F, WORLD TRUSTTOWER 50 STANLEY STREET CENTRAL HK
24h Tel:+86 18211822324
24h Email:wxiangyu81@gmail.com
